Support for pre-sales questions, service questions, account help, and common VPS questions.
Start here for quick answers, then use the support request area for pre-sales questions, service questions, or account help.
Use Support for pre-sales questions, service questions, or account help.
Short answers to the questions that come up most often during early planning.
Start with the plan that matches the workload and operating system. Use Support if you want a second look before launch.
No. You keep control of your domain throughout.
As early as possible. That gives more room to recommend the right rebuild, migration, or access plan.
No. Backup coverage can be added for Ubuntu Server or Windows Server.
Use Support and include the expected workload, operating system, access method, and any backup needs.
Existing customers use AMP Login for tickets and account actions in the Account Management Portal.
Use AMP Login for tickets and account actions in the Account Management Portal. Use Support on this page for pre-sales questions, service questions, and general help.
These cover the most common launch and support questions.
No. You can point your domain when you are ready.
Standard Ubuntu launches are typically ready in about 2 minutes. Windows builds and larger disk configurations may take longer.
Yes. Let us know as early as possible so we can recommend the best rebuild or migration path for the service.
Restore requests are reviewed with the target recovery point and service details first so the restore path is clear before work begins.